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Wixon Jewelerstestimonials

For over 25 years, we have been committed to providing our clients with not only amazing jewelry, but also amazing service. Jewelry is a big purchase, whether you’re purchasing a new watch for yourself or searching for the perfect engagement ring for your future spouse. We want to make your visit to our store a memorable event. Shopping should be fun, and it is our goal that each time you step into Wixon Jewelers, you’re having an amazing experience.

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If you’ve had a great experience at Wixon Jewelers, we’d love to hear about it! You can learn more about writing a review or use one of the websites below to write a review of your experiences at our store:

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What our clients are saying…


“I could not have been more pleased with my experience with Kim and the Wixon Jewelers team! She patiently collaborated with my fiancée and I for months ensuring that the custom crafted engagement ring was exactly as we wanted. I have never seen a more beautiful engagement ring! The customer service was second to none – Kim has earned another Wixon customer for life!”

-Josh P.

“I can’t thank you enough for you help designing the ring and guiding me through the process. I had faith in your expertise from beginning to end. My mom was so touched we could use her mom’s diamonds and I know she’d be thrilled we’ve repurposed them so beautifully. Thanks so much, Kristen. All my best to you!”

-Eric T.

“I have been a Wixon customer for over 20 years. I have never found another jewelry store on par with Wixon, though I have visited most of the jewelry stores in the area and along the way in my travels. Their service and craftsmanship is second to none. Wixon has truly earned their reputation for excellence in the industry with their unique designs and top-quality gem stones. The staff is friendly, knowledgeable and has the ability to listen to your needs and provide an amazing experience for their clients. What Wixon provides, most others try to emulate but can’t quite achieve; there is only one Wixon Jewelers!”

-Sandy K.

“Congratulations on the Business of the Year Award– very deserving! We continue to get compliments on the wedding ring you designed fro my wife.”

-Michael C.

“I made my first purchase for myself at Wixon Jewelers just prior to Christmas last year. Over the years, I have shopped at many other stores throughout the Twin Cities Metro area, all over the country and the world. I’ve never really had a go to jeweler that I considered of any merit. After many years of hearing all the radio ads on WCCO, I figured it was finally time to give Wixon’s a try. Since then, I have made many subsequent purchases for myself and my wife. We have finally found a reputable and trustworthy Jeweler that we can call home.

Why have I kept coming back? This is best summarized by the high level of class, pressure free professionalism, and wonderful customer service I have received. The knowledge and education of the sales professionals are second to none. I have primarily dealt with Troy and at times in his absense, the other associates were able to step in and make my experience seamless. All of the ‘Sales Professionals’ are just that, extremely professional as they work together as a team. They don’t work on individual commission and you can feel that as a customer. It’s so refreshing to see this kind of work environment in action! It’s no wonder this store in Bloomington has been around forever.

I have also been enamored with their service/repair department. Recently I had some older watches that needed some repair. In the past I had taken my watches to a prominent store in downtown Minneapolis. What would take them weeks to repair only took Wixon a matter of days and cost 1/4 of what I used to pay. With one older timepiece, I was called four times from Wixon’s to let me know what they were doing and where they were at. They treated my watch, which was not purchased from them, as if it were their own. Impressive and honest integrity!

My wife and I have found a new home in Wixon’s and will have our continued business and support for many years to come. Thank you for the best customer experience one can ask for in something as personal as jewelry.”

-Chad

“I just wanted to drop a note saying how well I was treated today at Wixon Jewelers. I came in to have a watch battery replaced and I was so impressed with your employees. One woman showed me several expensive time pieces while the gentleman behind the counter took care of my watch. I guess what impressed me the most was I came in for a simple repair and I was treated as if I were a rock star. This type of service is becoming extinct. You see more and more young people at retail establishments that simply don’t care one way or another – what you think of their service. The Wixon Jewelers staff and service is simply amazing!”

-Pete T.

My husband and I were looking for a new diamond for our 15th anniversary. We went to 4 places, Wixon Jewelers, JB Hudson’s, RF Moellers, and Continental. All 4 names we got from friends. We started at JB Hudson’s because it was right downtown. The store was nice, but the sales people were not friendly or helpful. Next was R.F. Moellers, the man we worked with was very aggressive, just too full of himself. Continental…I’m not sure why they were suggested, they just didn’t carry the higher quality we were looking for. Finally Wixon’s, What a wonderful place! We felt comfortable, they had lots of diamonds to show us. (We were looking at 3 carats) We worked with Jessica. She was very knowledgeable and very passionate about where she worked! We found the perfect ring and one of their goldsmiths, I think his name was Barry, offered some suggestions on setting the diamond. Jessica introduced my husband and I to the owner, Hope Wixon. She gave us some great advice on diamonds and even some great travel tips! We picked up my new ring a few hours later, after Barry did his magic. We felt great about our purchase and really good about doing business at Wixon’s. I will save my friends from 3 other stops, and send them only to Wixon Jewelers! I love my ring!

-J.S.

“My wife brought my watch in yesterday to your shop. I was impressed you were able to fix it and provide a new strap while she waited! It seems to be keeping perfect time now. I really appreciate your expertise and the prompt service.”

-Michael

“I just wanted to send a note to say ‘thank you’ again for all your help over the past months. As you know we (especially Jamie) love our rings and could not be happier with the level of service we receive when shopping at Wixon Jewelers.”

-Brian & Jamie

“Thanks so much for all the work you put into our rings – we LOVE them!! We appreciate your great customer service and we are Wixon customers for life now!!”

-Duane & Sharon

I have been a patron of many jewelry stores over the years, but for the past five or six years Wixon Jewelers on 98 and Lyndale has been my hands down favorite. Their service department is second to none, and their selection is outstanding. While most stores will show you catalogs with pictures of wristwatches they can “order” for you, Wixon is not afraid to have many models in stock. So you can see the real item before buying. Plus they are discerning buyers with great taste and are in tune with the latest and most desirable designs.Plus they are discrete. You will not see one boring piece in the store. Whether you’re interested in an outstanding wristwatch are many other striking pieces( for the ladies) Wixon Jewelers is your one stop shop.

-Rick T. | Wayzata, MN

I stopped in for a new battery in my watch and to get my diamond ring polished and inspected. Upon entering I was greeted and offered coffee, cookies and chocolates! The sales person asked some questions and showed me some fantastic jewelry. I was pleased with the prompt service and although I wasn’t looking to buy, I felt no pressure and very comfortable. I trust Wixon Jewelers and will always go to them first before any other.. Thank you!

-Kara G. | Minneapolis, MN

“I just wanted to write a quick not to let you know how thrilled I am with my necklace and ring! They are perfect 10s in my book. You both listened to what I wanted and also gave your ideas to ensure the price would be just right. While I was excited after I saw the waxes, nothing could have prepared me for the real thing. The necklace is beautiful and very sparkly. My ring is so “me”. Since I’ve gotten the pieces I can’t tell you ho many compliments I’ve received and it’s all because you listened and made suggestions. Thanks you for everything!”

-Shannon & Kris

“Thank you so much for helping me get the ring I really wanted. You not only helped get the ring but you made it really fun without any pressure : ) I will recommend you to everyone!” Thanks again.

-Liz

“Once again we thank you for taking care of our jewelry needs. My ring is truly an original design. I have received so many compliments. This ring is so meaningful to Ken & I. Thank you for helping to make it all happen.”

-Ken & Fran

I bought my fiancee’s engagement ring here and we could not be happier with the experience our the ring!  We worked with Jason on picking a ring and he was so helpful and knowledgeable. He was also incredibly friendly and quickly understood what we were looking for in a ring. Wixon also allowed us to use diamond that I had inherited. I definitely will recommend Wixon to all my friends and return in the future for more jewelry. Thank you Wixon for such a great experience!!

-Stephen M. | Minneapolis, MN

Wixon Jewelers got my diamond ring business because they were honest, knowledgeable, and nice people.  I made several trips to their store, and each time they were gracious and helpful.  I even brought another diamond from another store to make comparisons.  I thought they would trash the other diamond because it wasn’t theirs, but they pointed out the positives and the negatives, and asked me questions to figure out which features might be most important to me.  I just really appreciate how they conduct business!

-Joe F. | Eden Prairie, MN

I would I like to share my story, about how Wixon Jewelers helped me with an unfortunate situation.  I inherited by mother’s platinum, comfort fit wedding band, which she had purchased from Wixon 14 years ago.  Needing to have it resized, I took it to a “competitor” jeweler that was closer to home.  Upon picking up Mom’s ring, I was very disappointed in the work they performed.  Not only was the ring still the wrong size, the comfort-fit style was altered due to the stretching process the jeweler used.  If I had been informed that this would be the process used vs. cutting the ring and adding more platinum, I wouldn’t have left it there.  There is no replacement value for sentiment.  I then brought the ring to Wixon, and even though they did not do the resizing work on the ring, they reassured me that they would help me to make my ring look beautiful.  They stood by that promise.  They re-polished (left unfinished by the other jeweler) and appraised the ring, all at no cost to me.  The ring even came back to me in a new ring box and gift bag.  Now, instead of wearing a ring that I felt sad and angry about, I’m wearing Mom’s beautiful ring proudly, knowing that there were people who cared about my feelings and wanted me to come away with a positive experience.  I can’t say enough about the professional way Wixon stood behind their product and their genuine customer satisfaction service.  Thank you, Wixon.

-Jennifer R. | St. Paul, MN

STORE HOURS:   Mon–Fri: 10am–6pm  |  Sat: 10am–5pm

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